» FAQ

What types of courses are offered by Technocerts?

Technocerts currently offers international premium certification courses in the areas of Information Security, Project Management & IT Service Management.

I want Technocerts to conduct training at our company’s site. Whom should I contact?

Please connect with our support team through corporate@Technocerts.com to know more about organizing training at your company’s site across the globe.

What are the deliverables for the courses?

The deliverables are as mentioned below:
• Training – Classroom / Online/ Live Virtual classroom
• Exam – Online / Paper based
• Courseware – E-Books – please visit www.technocerts.com
• Participation Certificate

Do you provide any group discounts for classroom training programs?

Yes, we have group discount packages for classroom training. Contact support@Technocerts.com to know more about group discounts.

How should I make the payment and what are the modes of payment available?

Payments can be made using any of the following options
• Visa debit/credit card
• Master Card/American Express/Diners Club card, etc
• Wire transfer
• PayPal

Do I get a receipt or confirmation for the payment made?

Receipt will be issued to the candidate by via email.

Does the course fee include the examination fee as well?

Yes , Only few courses like PRINCE 2, IT Infrastructure Library Foundation and Intermediate, COBIT 5 course fees are included and rest of the courses Course fees are not included.

Are the certification exams papers based or online?

Both actually. It depends on the type of certification. For most courses, both options are available.

Can I take the training now and give exam later point of the time?

Yes. It is up to you when you decide to give your exam. On a softer note, we encourage participant to complete his/her exam within one month of the training.

Do I get a copy of the participation certificate by post or by email?

For all the courses we offer, we provide a digital participation certificate by email. The soft copy of the certificate will be provided by the certification body.

How do I receive my certificates?

Either you can pick up from office by showing ID proof or Certificates are couriered to your address as registered in exam information sheet. It usually takes 7-10 working days to receive hard/soft copy certificates from Examination bodies : PMI, APMG-UK, AXELOS, etc

Can I discontinue my training course, In case situation demands?

Yes. If you have a valid reason, as per management discretion, you can take a break and resume your training at later point of time.

Can I cancel my registration? Do I get a refund?

Yes, you can cancel your registration. We will provide you complete refund after deducting the administration fee. To know more please go through our refund policy & student service obligation

Is it possible to conduct training in Client's location, not in the website?

Yes. Please leave a request through request a training link. We will schedule a training based on demand at the requested location and notify you.

What do Infrastructure do I need if I choose online training?

Please refer all required details @ Call Support team

To whom do I contact in case of any query regarding any of the courses?

For any course-related information, please email at enquiry@Technocerts.com or connect with us through live chat.